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COVID-19 Notice

Thursday, April 16, 2020 12:15 PM | Anonymous member (Administrator)

COVID-19 Notice

April 16, 2020

CAMVAP as with many other organizations is concerned about the health and safety of program participants, particularly during the COVID-19 Pandemic.  The head office and most of the Provincial Administrator’s offices are closed but contact with the program continues to be available through toll-free telephone at 1-800-207-0685 and through the Claims Management System on our website. 

CAMVAP staff is working remotely, so please expect some delay in response to telephone communications.  Email communications remain at full service.  For consumers with current CAMVAP cases the Provincial Administrator will continue to be in contact with you.

As a Covid-19 mitigation strategy, arbitrators are not allowed to travel or attend hearings until it is safe for them to do so.  The program will be guided by the stay at home and the social/physical distancing guidelines currently in force.  There will be significant delays in handling of cases as it is currently not possible to hold in person hearings or to have technical inspections of vehicles completed.

Applications for arbitration will continue to be accepted, but the timeline for completion of a case will be delayed.

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March 18, 2020

CAMVAP as with many other organizations is concerned about the health and safety of program participants, particularly during the COD-19 Pandemic.  The head office and most of the Provincial Administrator’s offices are closed but contact with the program continues to be available through toll-free telephone at 1-800-207-0685 and through the Claims Management System  on our website. 

CAMVAP staff is working remotely, so please expect some delay in response to telephone communications.  Email communications remain at full service.  For consumers with current CAMVAP cases the Provincial Administrator will be in contact with you. 

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General Support: 

Call 1-800-207-0685 (toll-free)

Claims Management System Support:

Download the CMS Login Help Sheet

Email info@camvap.ca to retrieve your username

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