1-800-207-0685

Log in
 

 1-800-207-0685
ENGLISH FRANÇAIS


COVID-19 Notice

Thursday, April 16, 2020 12:15 PM | Anonymous member (Administrator)

September 4, 2020

Effective September 7, 2020 CAMVAP has resumed in-person hearings and technical inspections in most Provinces and Territories.  The protocols for how in-person hearings (link to in-person hearing protocol) or technical inspections (link to technical inspection protocol) will be conducted with respect to minimizing risk with respect to Covid-19 are available under the respective links.   These protocols which included the wearing of masks or face coverings and maintaining physical distancing will be followed when in-person hearings or technical inspections are being conducted.  

###

June 11, 2020

CAMVAP continues to accept cases for arbitration under the program, but due to the Covid-19 pandemic we are unable to determine at this time when in-person hearings for those cases will commence. 

The stay at home and physical distancing requirements remain in place and are being followed.  Please consider this delay in having your case heard when you are determining if CAMVAP is the right alternative for you.

We remain concerned from a health and safety perspective for all participants in the program and will not be scheduling hearings until it is appropriate to do so. 

The ability to re-open, across Canada or regionally is being monitored daily.  There will be update notices here when new information can be added with respect to the planning for hearings or technical inspections as ordered through the program.

If you have any questions, please contact the CAMVAP provincial administrator at 1-800-207-0685.   


###


April 16, 2020

CAMVAP as with many other organizations is concerned about the health and safety of program participants, particularly during the COVID-19 Pandemic.  The head office and most of the Provincial Administrator’s offices are closed but contact with the program continues to be available through toll-free telephone at 1-800-207-0685 and through the Claims Management System on our website. 

CAMVAP staff is working remotely, so please expect some delay in response to telephone communications.  Email communications remain at full service.  For consumers with current CAMVAP cases the Provincial Administrator will continue to be in contact with you.

As a Covid-19 mitigation strategy, arbitrators are not allowed to travel or attend hearings until it is safe for them to do so.  The program will be guided by the stay at home and the social/physical distancing guidelines currently in force.  There will be significant delays in handling of cases as it is currently not possible to hold in person hearings or to have technical inspections of vehicles completed.

Applications for arbitration will continue to be accepted, but the timeline for completion of a case will be delayed.

###

March 18, 2020

CAMVAP as with many other organizations is concerned about the health and safety of program participants, particularly during the COD-19 Pandemic.  The head office and most of the Provincial Administrator’s offices are closed but contact with the program continues to be available through toll-free telephone at 1-800-207-0685 and through the Claims Management System  on our website. 

CAMVAP staff is working remotely, so please expect some delay in response to telephone communications.  Email communications remain at full service.  For consumers with current CAMVAP cases the Provincial Administrator will be in contact with you. 

###

Powered by Wild Apricot Membership Software