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No personal information about you is gathered through our website, other than the information you provide should you commence an application for arbitration through this site. Such information will be used solely for the processing of your application for arbitration under the Canadian Motor Vehicle Arbitration Plan and in any arbitration that may take place. The information supplied by you will be forwarded to the manufacturer of your vehicle as the first step in processing your application.
CAMVAP will not share the personal information provided by you other than to further the processing of the claim you are making regarding your vehicle.
Information that you provide will be used to compile summary statistics which are non-specific to you and do not identify you. These statistics will assist in the maintenance and improvements of this website and will be published in our annual report.
If you send email to us, we will use the email address, along with the other personal information you have provided only to respond to your request or to continue the processing of your application for arbitration under the Canadian Motor Vehicle Arbitration Plan.