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Step One

You will need the following information about your vehicle to complete the CAMVAP Process:

  • a. The current odometer reading
  • b. The Vehicle Identification Number or VIN (found on the vehicle ownership)
  • c. Vehicle make and model year, and
  • d. You must have a file number and/or the name of the contact person you spoke with at the manufacturer when you were trying to resolve the problem(s) with your vehicle.

If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685.

Step Two

Do you qualify?

CAMVAP Consumer Qualification

Thank you for your interest in the CAMVAP Program.

Unfortunately, you are not eligible for the CAMVAP Program as your vehicle model year does not fall between the model years eligible for the Program. Please refer to the Agreement for Arbitration for more information.

If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685.

CAMVAP Consumer Qualification

Thank you for your interest in the CAMVAP Program.

Unfortunately, you do not qualify for the CAMVAP Program as your vehicle has traveled more than the 160,000 km allowable under the Program. Please refer to the Agreement for Arbitration for more information.

If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685.

CAMVAP Consumer Qualification

Thank you for your interest in the CAMVAP Program.

Unfortunately, you are not eligible for the CAMVAP Program as your vehicle exceeds the Gross Vehicle Weight allowable under the CAMVAP Program. Please refer to the Agreement for Arbitration for more information.

If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685.

CAMVAP Consumer Qualification

Thank you for your interest in the CAMVAP Program.

You must be the registered owner of the vehicle when the problem arose and at the time of application to the CAMVAP Program.

As you are not the registered owner of the vehicle a Qualification Worksheet cannot be completed.

If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685.

e. Have you tried to resolve the dispute with the manufacturer (according to the dispute resolution process described in your warranty booklet) and -

CAMVAP Consumer Qualification

Thank you for your interest in the CAMVAP Program.

You must have tried to resolve the dispute with the manufacturer (according to the dispute resolution process described in your warranty booklet) and have given both the authorized dealer and the manufacturer a reasonable amount of time and opportunity to resolve the problem before you can apply to the CAMVAP program. Please contact the manufacturer at the number listed in your warranty handbook to try to resolve your issue.

If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685.

Step Three

Qualification Worksheet

Please complete the following information accurately and in full.

CAMVAP Consumer Qualification

You must be the registered owner of the vehicle when the problem arose and at the time of application to the CAMVAP Program.

As you are not the registered owner of the vehicle a Qualification Worksheet cannot be completed.

If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685.

CAMVAP Consumer Qualification

Unfortunately any claims that are currently or have previously been arbitrated or mediated outside the plan or litigated before the courts are not eligible for the program.
If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685.

CAMVAP Consumer Qualification

You must have tried to resolve the dispute with the manufacturer (according to the dispute resolution process described in your warranty booklet) and have given both the authorized dealer and the manufacturer a reasonable amount of time and opportunity to resolve the problem before you can apply to the CAMVAP program.

Please contact the manufacturer at the number listed in your warranty handbook to try to resolve your issue.

If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685.

Note: The dispute must either be about manufacturing defects or where you feel the manufacturer is not honouring the new vehicle warranty. This field must be completed in order to continue with the application process.