Apply Now Step One You will need the following information about your vehicle to complete the CAMVAP Process: a. The current odometer reading b. The Vehicle Identification Number or VIN (found on the vehicle ownership) c. Vehicle make and model year, and d. You must have a file number and/or the name of the contact person you spoke with at the manufacturer when you were trying to resolve the problem(s) with your vehicle. Do you have all this information and are ready to complete the form? * Yes If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685. Step Two Do you qualify? a. Is your vehicle a 2009, 2010, 2011, 2012, 2013 or 2014 model year? * Yes No CAMVAP Consumer Qualification Thank you for your interest in the CAMVAP Program. Unfortunately, you are not eligible for the CAMVAP Program as your vehicle model year does not fall between the model years eligible for the Program. Please refer to the Agreement for Arbitration for more information. If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685. b. Is the mileage of your vehicle below 160,000 km? * Yes No CAMVAP Consumer Qualification Thank you for your interest in the CAMVAP Program. Unfortunately, you do not qualify for the CAMVAP Program as your vehicle has traveled more than the 160,000 km allowable under the Program. Please refer to the Agreement for Arbitration for more information. If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685. c. Is your vehicle a car, van, light truck, mini-van or sport utility vehicle which weighs no more than 4,536 kg (10,000 lbs) Gross Vehicle Weight? * Yes No CAMVAP Consumer Qualification Thank you for your interest in the CAMVAP Program. Unfortunately, you are not eligible for the CAMVAP Program as your vehicle exceeds the Gross Vehicle Weight allowable under the CAMVAP Program. Please refer to the Agreement for Arbitration for more information. If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685. d. Were you the registered owner of the vehicle when the problem arose, do you still own the vehicle? OR Were you the Lessee under a lease agreement not less than 12 months when the problem arose, do you still lease the vehicle? * Yes No CAMVAP Consumer Qualification Thank you for your interest in the CAMVAP Program. You must be the registered owner of the vehicle when the problem arose and at the time of application to the CAMVAP Program. As you are not the registered owner of the vehicle a Qualification Worksheet cannot be completed. If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685. e. Have you tried to resolve the dispute with the manufacturer (according to the dispute resolution process described in your warranty booklet) and - Have you given both the authorized dealer and the manufacturer a reasonable amount of time and opportunity to resolve the problem? * Yes No CAMVAP Consumer Qualification Thank you for your interest in the CAMVAP Program. You must have tried to resolve the dispute with the manufacturer (according to the dispute resolution process described in your warranty booklet) and have given both the authorized dealer and the manufacturer a reasonable amount of time and opportunity to resolve the problem before you can apply to the CAMVAP program. Please contact the manufacturer at the number listed in your warranty handbook to try to resolve your issue. If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685. Step Three Qualification Worksheet Please complete the following information accurately and in full. Name * Business Name (if vehicle is registered to a business) Address (street, apt.) * City/Town * Province/Territory * Alberta British Columbia Manitoba New Brunswick Newfoundland & Labrador Nova Scotia Nunavut NWT Ontario PEI Québec Saskatchewan Yukon Postal Code (e.g. A5A 5A5) * Home Phone * Business Phone (plus extension) Cell Number Fax Email * Are you the registered owner of the vehicle? * Yes No CAMVAP Consumer Qualification You must be the registered owner of the vehicle when the problem arose and at the time of application to the CAMVAP Program. As you are not the registered owner of the vehicle a Qualification Worksheet cannot be completed. If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685. Current odometer reading? * Is the vehicle used for business or commercial purposes? * Yes No What percentage is this vehicle used for business or commercial purposes? * Have you tried to resolve this issue through the court system? * Yes No CAMVAP Consumer Qualification Unfortunately any claims that are currently or have previously been arbitrated or mediated outside the plan or litigated before the courts are not eligible for the program. If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685. Have you contacted the Manufacturer to try to resolve the issue(s)? * Yes No CAMVAP Consumer Qualification You must have tried to resolve the dispute with the manufacturer (according to the dispute resolution process described in your warranty booklet) and have given both the authorized dealer and the manufacturer a reasonable amount of time and opportunity to resolve the problem before you can apply to the CAMVAP program. Please contact the manufacturer at the number listed in your warranty handbook to try to resolve your issue. If you have any questions please contact the CAMVAP Provincial Administrator at 1-800-207-0685. Manufacturer contact or file number * Vehicle model year * 2009 2010 2011 2012 2013 2014 Manufacturer * Acura Audi DaimlerChrysler Fiat Ford General Motors Honda Hyundai Infiniti Isuzu Jaguar KIA Land Rover Lexus Mazda Mercedes Nissan Porsche Rolls-Royce Saturn Subaru Toyota Volkswagen Volvo Make/Model * VIN - Vehicle Identification Number * Please outline the problem(s) with the vehicle that you want to go to arbitration. * Note: The dispute must either be about manufacturing defects or where you feel the manufacturer is not honouring the new vehicle warranty. This field must be completed in order to continue with the application process.
