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1999 CAMVAP Award Statistics

How to use this Data

The Canadian Motor Vehicle Arbitration Plan has listed summary information for each case arbitrated under the Agreement for Arbitration (effective June 15, 1999) implemented by CAMVAP. It is important to view the case information in its proper context. In any given year, there are more than four million vehicles eligible for the program. The fact that CAMVAP receives only 8,000 inquiries a year and arbitrates between 350 and 400 cases each year is indicative of the quality of today’s motor vehicles.

Put in perspective, the number of arbitrated cases is less than 1/100th of one percent of all eligible vehicles, and if one looks at the inquiries to the program, they represent only 2/10ths of one percent of all eligible vehicles.

Therefore, the data has no statistical validity whatsoever, and should not be construed to be making any statement, whether positive or negative, about the quality or reliability of any model, or the products, in general, of any manufacturer.

By the time a dispute between a consumer and a manufacturer reaches CAMVAP, the manufacturer believes that it has done everything in its power to address the consumer’s complaint. From the consumer’s perspective, the manufacturer’s position or actions simply falls short of their expectations. CAMVAP allows both the consumer and the manufacturer the opportunity to resolve the issue in front of an independent arbitrator without the cost and delay that often accompanies court action.

Manufacturer Model Model Complaint(s) Remedy
CHRYSLER 1995 COLT Brakes No Liability
CHRYSLER 1995 CARAVAN Air/Heat/Cool No Liability
CHRYSLER 1995 CARAVAN Transmission No Liability
CHRYSLER 1995 DAKOTA Steering/Suspension No Liability
CHRYSLER 1995 JEEP GRAND CHEROKEE Engine No Liability
CHRYSLER 1995 INTREPID Air/Heat/Cool No Liability
CHRYSLER 1995 INTREPID Steering/Suspension Reimburse Repairs
CHRYSLER 1995 INTREPID Air/Heat/Cool No Liability
CHRYSLER 1995 NEON Exterior Other Consent Award
CHRYSLER 1995 NEON Engine No Jurisdiction
CHRYSLER 1995 NEON Computer/Electrical No Liability
CHRYSLER 1995 NEON Exterior No Liability
CHRYSLER 1995 NEON Air/Heat/Cool Repairs
CHRYSLER 1995 NEON Air/Heat/Cool Reimburse, Repairs, Out of Pocket Expense
CHRYSLER 1995 NEW YORKER Engine No Liability
CHRYSLER 1995 RAM Engine No Liability
CHRYSLER 1996 CARAVAN Transmission No Liability
CHRYSLER 1996 CARAVAN Transmission No Liability
CHRYSLER 1996 CARAVAN Engine, Interior Other Consent Award
CHRYSLER 1996 CARAVAN Air/Heat/Cool, Computer/Electrical, Transmission No Liability
CHRYSLER 1996 DAKOTA Brakes, Transmission No Liability, Other Consent Award
CHRYSLER 1996 GRAND VOYAGER Engine No Liability
CHRYSLER 1996 GRAND VOYAGER Engine No Liability
CHRYSLER 1996 GRAND VOYAGER Transmission No Liability
CHRYSLER 1996 JEEP GRAND CHEROKEE Steering/Suspension No Liability
CHRYSLER 1996 INTREPID Air/Heat/Cool No Liability
CHRYSLER 1996 INTREPID Air/Heat/Cool, Engine No Liability
CHRYSLER 1996 NEON Air/Heat/Cool, Brakes, Engine No Liability
CHRYSLER 1996 NEON Engine Reimburse Repairs
CHRYSLER 1996 RAM Engine, Exterior Buy Back
CHRYSLER 1996 SEBRING Exterior No Liability
CHRYSLER 1996 VOYAGER Transmission Repairs
CHRYSLER 1997 CARAVAN Air/Heat/Cool, Transmission No Liability, Other Consent Award
CHRYSLER 1997 CARAVAN Steering/Suspension Repairs
CHRYSLER 1997 EAGLE TALON Transmission Repairs, Reimburse Repairs
CHRYSLER 1997 GRAND VOYAGER Transmission No Liability
CHRYSLER 1997 INTREPID Air/Heat/Cool, Engine No Liability
CHRYSLER 1997 NEON Steering/Suspension Buy Back
CHRYSLER 1997 NEON Transmission No Liability
CHRYSLER 1998 CARAVAN Steering/Suspension Reimburse Repairs Out of Pocket Expense
CHRYSLER 1998 CARAVAN Steering/Suspension Other Consent Award
CHRYSLER 1998 CONCORD Air/Heat/Cool, Brakes, Exterior, Steering/Suspension No Liability
CHRYSLER 1998 DODGE 2500 Engine No Liability
CHRYSLER 1998 DODGE 1500 Exterior Repairs
CHRYSLER 1998 DAKOTA Accessories, Exterior, Transmission Other Consent Award
CHRYSLER 1998 DAKOTA Brakes, Engine, Exterior, Steering/Suspension,
Transmission
Repairs, No Liability
CHRYSLER 1998 JEEP CHEROKEE Steering/Suspension No Liability
CHRYSLER 1998 RAM Engine No Liability
CHRYSLER 1998 RAM Engine Repairs
CHRYSLER 1998 RAM Exterior No Liability, Other Consent Award
CHRYSLER 1998 RAM 1500 Transmission No Liability
CHRYSLER 1998 RAM 1500 Brakes No Liability
CHRYSLER 1998 JEEP CHEROKEE Exterior Repairs
CHRYSLER 1998 JEEP GRAND CHEROKEE Steering/Suspension Other Consent Award
CHRYSLER 1998 JEEP GRAND CHEROKEE Brakes, Steering/Suspension No Jurisdiction
CHRYSLER 1998 JEEP TJ Exterior Buy Back
CHRYSLER 1998 NEON Computer/Electrical, Interior Other Consent Award
CHRYSLER 1998 NEON Engine Buy Back
CHRYSLER 1998 RAM Transmission Repairs
CHRYSLER 1998 RAM Brakes, Steering/Suspension, Transmission Buy Back
CHRYSLER 1998 RAM 1500 Engine, Exterior, Steering/Suspension Other Consent Award
CHRYSLER 1998 VOYAGER Computer/Electrical No Liability
CHRYSLER 1999 DAKOTA Engine, Steering/Suspension Other Consent Award
CHRYSLER 1999 DAKOTA Engine, Transmission Other Consent Award
CHRYSLER 1999 DAKOTA Exterior Repairs
CHRYSLER 1999 DAKOTA Engine, Transmission No Liability
CHRYSLER 1999 DAKOTA Engine Buy Back
CHRYSLER 1999 JEEP CHEROKEE Air/Heat/Cool, Computer/Electrical, Engine,
Exterior
Buy Back
CHRYSLER 1999 JEEP GRAND CHEROKEE Transmission No Liability
CHRYSLER 1999 JEEP TJ Transmission No Liability
CHRYSLER 1999 RAM Engine Repairs
CHRYSLER 1999 STRATUS Air/Heat/Cool, Brakes, Exterior, Interior Buy Back
CHRYSLER 1999 TOWN & COUNTRY Steering/Suspension, Transmission Other Consent Award
CHRYSLER 2000 NEON Engine, Exterior, Interior No Liability
FORD 1995 F150 Engine, Steering/Suspension No Liability, Other Consent Award
FORD 1995 F150 Steering/Suspension Repairs
FORD 1995 MUSTANG Brakes Repairs
FORD 1995 RANGER Transmission No Liability
FORD 1995 SABLE Exterior, Transmission No Liability
FORD 1995 TAURUS Transmission Other Consent Award
FORD 1995 TAURUS Engine, Steering/Suspension, Transmission Repairs, Reimburse Repairs
FORD 1995 VILLAGER Air/Heat/Cool, Engine No Liability, No Jurisdiction
FORD 1995 WINDSTAR Engine No Liability
FORD 1995 WINDSTAR Accessories, Brakes, Engine, Exterior, Transmission Repairs, Reimburse Repairs, No Liability
FORD 1995 WINDSTAR Engine No Liability
FORD 1995 WINDSTAR Exterior No Liability
FORD 1996 AEROSTAR Exterior Other Consent Award
FORD 1996 ESCORT Brakes Buy Back
FORD 1996 LINCOLN Exterior Repairs
FORD 1996 SABLE Transmission No Liability
FORD 1996 WINDSTAR Brakes Reimburse Repairs
FORD 1997 AEROSTAR Brakes No Liability
FORD 1997 AEROSTAR Brakes No Liability
FORD 1997 EXPEDITION Steering/Suspension, Transmission No Jurisdiction
FORD 1997 F150 Brakes, Engine Buy Back, Reimburse Repairs
FORD 1997 F150 Transmission No Liability
FORD 1997 WINDSTAR Steering/Suspension Reimburse Repairs
FORD 1998 ESCORT Exterior No Liability
FORD 1998 ESCORT Engine Out of Pocket Expense, Other Consent Award
FORD 1998 EXPLORER Engine, Exterior Repairs
FORD 1998 EXPLORER Engine Other Consent Award
FORD 1998 F150 Engine, Exterior, Steering/Suspension Buy Back
FORD 1998 F150 Transmission No Liability
FORD 1998 GRAND MARQUIS Computer/Electrical, Exterior, Transmission Other Consent Award
FORD 1998 MYSTIQUE Air/Heat/Cool Buy Back
FORD 1998 RANGER Exterior No Liability
FORD 1998 RANGER Steering/Suspension Repairs
FORD 1998 SABLE Engine Repairs, Other Consent Award
FORD 1998 WINDSTAR Engine No Liability
FORD 1998 WINDSTAR Transmission No Liability
FORD 1998 WINDSTAR Computer/Electrical Reimburse Repairs
FORD 1998 WINDSTAR Steering/Suspension Buy Back
FORD 1999 COUGAR Engine, Exterior, Steering/Suspension, Transmission Repairs, No Liability
FORD 1999 ESCORT Exterior, Steering/Suspension No Liability
FORD 1999 F250 Accessories, Air/Heat/Cool, Computer/Electrical,
Engine, Exterior, Interior, Steering/Suspension
Repairs
FORD 1999 F350 Transmission Repairs
FORD 1999 MUSTANG Exterior Repairs, Reimburse Repairs
FORD 1999 MYSTIQUE Engine No Liability
GENERAL MOTORS 1995 OLDSMOBILE 88 Steering/Suspension Repairs, Reimburse Repairs
GENERAL MOTORS 1995 ACHIEVA Engine No Liability
GENERAL MOTORS 1995 BLAZER Engine No Liability
GENERAL MOTORS 1995 CENTURY Transmission Other Consent Award
GENERAL MOTORS 1995 SILVERADO Engine Repairs
GENERAL MOTORS 1995 CHEYENNE Transmission No Liability
GENERAL MOTORS 1995 FIREBIRD Accessories, Computer/Electrical, Engine, Exterior,
Steering/Suspension
Repairs
GENERAL MOTORS 1995 JIMMY Engine Reimburse Repairs
GENERAL MOTORS 1995 LUMINA Transmission Reimburse Repairs, Out of Pocket Expense
GENERAL MOTORS 1995 RIVERIA Transmission No Liability
GENERAL MOTORS 1996 AURORA Steering/Suspension No Liability, Other Consent Award
GENERAL MOTORS 1996 CAVALIER Interior Repairs
GENERAL MOTORS 1996 GRAND AM Air/Heat/Cool No Liability
GENERAL MOTORS 1996 SUNFIRE Transmission No Liability
GENERAL MOTORS 1996 SUNFIRE Engine Other Consent Award
GENERAL MOTORS 1997 ASTRO Transmission No Liability
GENERAL MOTORS 1997 BONNEVILLE Transmission Repairs
GENERAL MOTORS 1997 DEVILLE Engine, Steering/Suspension Repairs
GENERAL MOTORS 1997 SUBURBAN Brakes Reimburse Repairs
GENERAL MOTORS 1997 SUNFIRE Steering/Suspension Other Consent Award
GENERAL MOTORS 1997 TRANSPORT Exterior Repairs
GENERAL MOTORS 1998 SILVERADO Exterior, Steering/Suspension No Jurisdiction
GENERAL MOTORS 1998 ASTRO Air/Heat/Cool, Brakes, Computer/Electrical,
Engine, Exterior, Interior, Steering/Suspension, Transmission
Repairs
GENERAL MOTORS 1998 CAMARO Engine, Exterior No Liability, Other Consent Award
GENERAL MOTORS 1998 CATERA Exterior No Liability
GENERAL MOTORS 1998 CATERA Engine No Jurisdiction
GENERAL MOTORS 1998 CAVALIER Interior No Liability
GENERAL MOTORS 1998 SAFARI Steering/Suspension No Liability
GENERAL MOTORS 1998 SONOMA Engine No Liability
GENERAL MOTORS 1998 SILVERADO Transmission Repairs
GENERAL MOTORS 1998 SILVERADO Exterior No Jurisdiction
GENERAL MOTORS 1998 SUNFIRE Brakes, Exterior, Steering/Suspension, Transmission No Liability
GENERAL MOTORS 1998 TRANS AM Brakes No Liability
GENERAL MOTORS 1998 TRANSPORT Engine No Liability
GENERAL MOTORS 1999 ASTRO Exterior Buy Back
GENERAL MOTORS 1999 CAVALIER Engine Other Consent Award
GENERAL MOTORS 1999 JIMMY Steering/Suspension Repairs, Other Consent Award
GENERAL MOTORS 1999 JIMMY Computer/Electrical Buy Back
GENERAL MOTORS 1999 SILVERADO Steering/Suspension Buy Back
HONDA 1998 ACCORD Engine Buy Back
HONDA 1999 ACURA Transmission No Liability
HONDA 1999 CIVIC Engine, Steering/Suspension No Liability
HYUNDAI 1995 ALANTRA Transmission Reimburse Repairs
HYUNDAI 1995 ALANTRA Engine No Liability
MAZDA 1995 B2300 Exterior Repairs
MAZDA 1998 PICKUP Brakes, Steering/Suspension Repairs, No Liability
NISSAN 1995 240 Steering/Suspension No Liability
NISSAN 1998 QUEST Exterior No Liability
NISSAN 1999 INFINITY QX4 Steering/Suspension Buy Back
NISSAN 1999 PATHFINDER Steering/Suspension No Jurisdiction, Out of Pocket Expense
SUZUKI 1996 SIDEKICK Engine No Liability
TOYOTA 1998 CAMRY Engine, Steering/Suspension No Liability
TOYOTA 1998 CAMRY Exterior, Steering/Suspension No Liability
TOYOTA 1998 COROLLA Exterior No Liability
TOYOTA 1998 4 RUNNER Steering/Suspension Buy Back
TOYOTA 1999 COROLLA Accessories, Air/Heat/Cool, Brakes, Exterior, Interior Repairs
VOLKSWAGEN 1995 GOLF Exterior Repairs
VOLKSWAGEN 1997 JETTA Transmission No Liability
VOLKSWAGEN 1998 JETTA Engine Other Consent Award
VOLVO 1999 S80 Engine No Liability